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Training Materials


March 2012 Introduction to HCAHPS Training Materials:
  • Please click here to view or download the slides for the Introduction to HCAHPS Training Session I.
  • Please click here to view or download the slides for the Introduction to HCAHPS Training Session II.

NOTE:To print multiple slides on one page (more than one slide per page):
Select Print
Print window will be displayed
From the drop down menu under "Page Scaling" select "Multiple pages per sheet"
Select "Pages per sheet" (2-16)
Click on "OK"

March 2012 HCAHPS Update Training Materials

(Note: the training slides are the same for all three HCAHPS update training sessions):
  • Please click here to view or download the slides for the HCAHPS Update Training sessions.

NOTE: To print multiple slides on one page (more than one slide per page):
Select Print
Print window will be displayed
From the drop down menu under "Page Scaling" select "Multiple pages per sheet"
Select "Pages per sheet" (2-16)
Click on "OK"

Note:  Some of the files on this page are available only in Adobe Acrobat - Portable Document Format (PDF).
To view PDF files, you must have the Adobe Acrobat Reader (minimum version 4, version 5 suggested).
If you do not already have the Acrobat Reader installed, please go to Adobe's Acrobat download page now.